Achieving, Preserving, Sustaining

The American Dream of Home Ownership

Neighbor Works
About > FAQs


How can I reach NHS of Greater Cleveland if I have a general question? 
You can email us at info@nhscleveland.org or call 216-458-4663.

Where is NHS of Greater Cleveland located?
Our main offices are located in the City of Cleveland’s Slavic Village neighborhood at 5700 Broadway Avenue, Cleveland, OH 44127.

When is NHS of Greater Cleveland open?
Our offices are open Monday through Friday from 8:30am to 5:00pm. If you are visiting after hours or over the weekend and need to drop off paperwork, we have a secure drop box located on the back of the building.

I don’t live in Cleveland. Can you still help me?
Yes. NHS of Greater Cleveland serves individuals and families in Cuyahoga, Lorain, Erie, Huron and Medina counties.

I don’t speak English and/or have trouble communicating. Can you still help me?
NHS of Greater Cleveland has two Spanish-speaking staff members. We also partner with regional organizations to coordinate assistance in other languages and any other special communication needs that our clients may have.

Where does NHS of Greater Cleveland get funding from?
In general we receive support from grants, public and private institutions, and individual donations.

What is NeighborWorks America®?
NeighborWorks America® is the country’s preeminent leader in affordable housing and community development, made up of a network of 235 independent, community-based nonprofit organizations serving more than 4,500 communities nationwide. For more information, please visit www.nw.org.

Are there any employment opportunities at NHS of Greater Cleveland?
Employment opportunities will be posted as available. However, you can always submit a letter of interest, including your resume and salary requirements, to our Executive Director Lou Tisler at LTisler@nhscleveland.org.

Why Own A Home?
There are many great reasons to own a home; you’ll have a place that is yours, you may pay less to own a home than you would to rent, and homeownership can reduce the federal income taxes you pay. Owning a home is the single greatest source of financial security and independence for the majority of people who’ve taken this step.

Isn’t homeownership risky?
Overall, homeownership is a good investment for most people, but there are risks. If you understand the benefits and risks of homeownership, you can make the best decision about when to buy a home. Call us today to attend an upcoming Homebuyer Education seminar.

What should I do if I miss a mortgage payment?
Call us as soon as possible. Ignoring your situation won’t make it go away. Let us help you with the next steps to protect your home, your family and your credit score.