Mission Statement
Neighborhood Housing Services of Greater Cleveland provides ongoing programs and services for achieving, preserving, and sustaining the American dream of home ownership.
Vision Statement
Neighborhood Housing Services of Greater Cleveland (NHSGC) is a premier organization for assisting individuals and strengthening communities by supporting sustainable homeownership. Working collaboratively with entities from both the public and private sector, NHSGC will continue to be recognized for being efficient and effective in preparing residents for successful homeownership and preserving homeownership through home repair lending and support services.
NHSGC develops caring and respectful relationships with its clients, from pre-purchase credit counseling to final closing assistance; from training on home repairs and preservation to foreclosure prevention.
NHSGC is an industry leader as a result of its commitment to customer service, integrity, innovation and collaboration.
Core Values
Our core values guide our operations, leadership, and decisions.
Excellence – working with a commitment to quality, best practices, and being outcomes-based and customer service focused
Education – devoting resources, time and energy to empower clients to become financially stable, sound decision-makers, and aware of how to build wealth and independence
Community – developing caring relationships with individuals and organizations to enable the development of communities and the region
Equity – offering equal opportunity and access to programs and services
Integrity – being responsible, accountable, reliable, and transparent
Collaboration – developing effective partnerships to further the mission of the organization.
History
NHSGC is a not-for-profit, community development corporation incorporated in July 1975 as the fifth chartered organization of NeighborWorks® America. NHSGC
has established itself as not only promoting our mission to our clients, but also living our mission by purchasing our “home” (facility) and
building wealth and financial security as professed to our clients. This allows NHSGC to build on its credibility in the community among our colleagues
and especially our clients.
NHSGC was established to provide home repair programming and home ownership education to six targeted neighborhoods in the City of Cleveland. This
agency began with primary support from NeighborWorks® America, the City of Cleveland and local lenders. Today, NHSGC receives support from NeighborWorks® America,
the City of Cleveland, local foundation support, financial institutions, and the insurance and real estate development industries. NHSGC is one
of the first five original charters with NeighborWorks® America and has received training, financial and technical assistance through our affiliation.
NHSGC is on track and moving forward. Established to revitalize Cleveland neighborhoods by providing programs and services that improve the communities and enhance the quality of life of residents, NHSGC operated under the traditional neighborhood-based model of providing rehab services and home ownership training to its 6 neighborhood target markets. In 1996, NHSGC realized its primary market niche was providing a comprehensive service package to clients interested in homeownership. In addition, NHSGC is one of the leading providers of rehab services and loan products. This experience has led NHSGC to expand its focus from traditional “neighborhood based” market to the entire City of Cleveland with an expansion throughout Cuyahoga County and other strategic locations.
Beginning in 1998 through 2001, NHSGC began transforming itself from the traditional NHS model to a HomeOwnership Center. The support and buy-in from the Community Development Corporation Industry and trade association commenced in 2002, when NHSGC transitioned with a new executive director and new board of directors. NHSGC launched several strategic alliances, programs and services that significantly enhanced the growth and reputation of the organization. The foundation has been set to grow NHSGC into one of the premier NeighborWorks® organizations, not only in the Great Lakes region, but across the nation.
